1. Who we are 🏫
Northlake Learning Ltd. is an education business based in Vancouver, British Columbia, Canada. We offer online courses, structured learning programs, and live webinars. This Privacy Policy applies to our website and our marketing and admissions workflows related to those education offerings.
4. Consent requirements ✅
4.1 Consent banner behavior
- The consent banner provides three options: “Accept All”, “Reject Non-Essential”, and “Manage Preferences”.
- Analytics and marketing cookies are not activated until you opt in.
- Your choice is stored in your browser (localStorage) for up to 12 months.
- You can dismiss the banner by rejecting non-essential cookies. Essential cookies remain active.
- The banner links directly to this page at /privacy-policy/.
4.2 Consent statement
4.3 EEA / UK users
4.4 Withdrawal of consent
Note: Northlake Learning Ltd. is based in Canada. Where Canadian privacy laws apply (including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws), we operate on a consent-based approach and provide meaningful choice for optional tracking technologies.
5. Data Sharing with Advertising Partners 🤝
We share certain data with advertising partners for campaign delivery and measurement. Recipients and the data categories shared include:
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Google LLCcookie identifiers, conversion events, anonymized behavioral data, remarketing lists. Governed by Google's Privacy Policy: https://policies.google.com/privacy
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Meta Platforms, Inc.pixel events, conversion data, custom audiences. Governed by Meta's Data Policy: https://www.facebook.com/privacy/policy
We do not sell personal data. All transfers to Google and Meta operate under Standard Contractual Clauses where applicable. Data is processed for ad targeting and campaign measurement only, not resold to unaffiliated third parties.
Google and Meta may use this data across their own platforms in accordance with their respective policies. We encourage users to review those policies directly.
6. Lead Forms and Contact Requests 📨
When you submit a contact form, request a quote, or register interest in our services, we collect the information you provide. This typically includes: full name, email address, phone number, and your message.
Legal basis: consent (GDPR Art. 6.1.a) and, where a service relationship exists, performance of a contract (GDPR Art. 6.1.b).
Retention: form submission data is retained for up to 2 years from the date of submission, unless a longer period is required by applicable law.
You may request deletion of your data at any time by contacting us at the email address in this policy.
A link to this Privacy Policy appears adjacent to every submission button on this site. Submitting a form constitutes acknowledgment of this policy.
7. Google Services and Advertising 🔎
This website uses the following Google services:
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Google Analytics 4collects anonymized usage data, device info, and behavioral signals. IP anonymization is enabled. Data retention is set to 14 months. Users may opt out via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
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Google Ads Conversion Trackingrecords when a user completes a defined action (form submission, call, purchase) after clicking one of our ads. This data is used solely for measuring ad campaign performance.
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Google Remarketingallows us to show ads to previous visitors across Google's network. Remarketing lists are not created from sensitive data categories (health, finance, religion, sexual orientation).
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Google Tag Managerdeploys tracking tags on our behalf. No personal data is collected by GTM itself, it acts as a container for the tags listed above.
Google's advertising products are governed by: https://policies.google.com/technologies/ads
8. Meta Advertising Services 📈
This website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The pixel may record:
- Page views and time on site
- Specific conversion events (form submissions, purchases)
- Custom audience membership for retargeting purposes
We do not use the Meta Pixel to collect sensitive personal data, nor to target users based on health status, financial situation, religion, political views, sexual orientation, or any other special-category attribute prohibited under Meta's advertising policies.
Meta acts as an independent data controller for data collected via its Pixel and processed within its own platform. Refer to Meta's Data Policy: https://www.facebook.com/privacy/policy
To manage your ad preferences on Meta platforms, visit: https://www.facebook.com/adpreferences/
9. Prohibited content self-declaration 🚫
This website does not promote, sell, or facilitate access to prohibited product or service categories including but not limited to: weapons, controlled substances, counterfeit goods, gambling services (unlicensed), adult content, or services that make misleading health or financial claims. All advertising conducted through Google Ads and Meta Ads complies with the respective platform policies in full.
10. Landing page integrity statement 🧾
The content of this website accurately represents the products and services advertised. No bait-and-switch practices are employed. The experience delivered to users arriving from paid advertisements is identical to the experience for all other visitors. Cloaking, automatic redirects, and content variation by traffic source are not used on this website.
11. Children’s privacy 👶
This website is not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If we discover that data has been collected from a person under 16 without verifiable parental consent, we will delete it promptly. Contact us at the address in this policy if you believe we have received data from a minor.
12. International data transfers 🌍
Personal data collected through this website may be transferred to and processed in countries outside the European Economic Area, including the United States, where Google LLC and Meta Platforms, Inc. are based.
These transfers are conducted under Standard Contractual Clauses (SCCs) approved by the European Commission, which provide appropriate safeguards for personal data. A copy of the applicable SCCs can be requested by contacting us directly.
From a Canadian perspective, some service providers we use may process data outside Canada. Where applicable, we take steps to ensure appropriate contractual and security safeguards are in place.
13. User rights (GDPR Articles 15-22) 🧑⚖️
If you are located in the EEA or UK, you have the following rights:
- Access (Art. 15): request a copy of data we hold about you
- Rectification (Art. 16): correct inaccurate or incomplete data
- Erasure (Art. 17): request deletion ('right to be forgotten')
- Restriction (Art. 18): limit how we process your data
- Portability (Art. 20): receive your data in a structured, machine-readable format
- Objection (Art. 21): object to processing based on legitimate interest
- Withdraw consent (Art. 7.3): revoke consent at any time without penalty
To exercise any right, email us at the contact address provided in this policy. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority:
- EU users: https://edpb.europa.eu
- UK users: https://ico.org.uk
For users in Canada, you may also have rights under applicable Canadian privacy laws, including the right to access and correct certain personal information we hold. We handle these requests through the contact email listed below.
14. What data we collect 🧷
Depending on how you interact with our website and admissions team, we may collect the following categories of data:
- Full name
- Email address
- Phone number
- IP address
- Browser type and version
- Device type and operating system
- Cookies and tracking identifiers
- Usage data (pages visited, time on site, click paths)
- Form submission content
- Conversion events (form submits, calls, purchases)
15. Legal basis for processing (GDPR Art. 6) ⚖️
Where GDPR applies, we process personal data under the following legal bases:
consent (Art. 6.1.a) and contract performance (Art. 6.1.b)
consent (Art. 6.1.a)
consent (Art. 6.1.a)
legitimate interest (Art. 6.1.f)
Where Canadian law applies, we rely on meaningful consent and limit collection to what is reasonable for providing and improving our education services, admissions support, and site security.
16. Retention periods 🗂️
We retain personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. The standard retention periods we apply are:
- Contact form submissions: 2 years
- Analytics data (GA4): 14 months
- Marketing cookies (Google Ads): up to 540 days
- Email communications: duration of relationship + 1 year
- Server logs: 90 days
- Cookie consent records: 3 years (audit requirement)
17. Changes to this policy 📝
If we make material changes to this Privacy Policy, we will post an update on the homepage via a visible notice at least 14 days before the change takes effect, unless a shorter period is required for security or legal reasons. The “Last Updated” and “Effective Date” fields at the top of this page will also be updated.
18. Contact us 📬
If you have questions about this policy, want to request access or deletion, or need help with cookie preferences, contact us: